At Taroona Family Medical Centre, we follow the OAIC Australian Privacy Principles as detailed here: https://www.oaic.gov.au/privacy/australian-privacy-principles/read-the-australian-privacy-principles. 

Any information contained in your health record is confidential and is only available to authorised staff.  A copy of our Privacy Policy is located at Reception.

After Hours Policy

Monday to Wednesday, existing patients please call our sister 

surgery Civic Square (03) 6331 5510 for a phone consultation.

After hours assistance is available via Hello Home Doctor Service on 134 100.

In a medical emergency, please call 000 and ask for an ambulance.

Results

At Taroona Family Medical Centre, a secure automated SMS system is used to communicate with our patients about their results.  Depending on the test that has been undertaken, a consultation may be required to receive and discuss results. 

It is the patient’s responsibility to follow up on their test results, although we will make every effort to contact patients with abnormal results.